At Distillicious, your personal data is used to respond to your enquiries, process your orders and ensure the smooth operation of our online shop.
We aim to collect only the information we need and to respect its confidentiality.
1. Your personal data
When you create an account, place an order or contact us, certain information may be required: your name, contact details, delivery and billing addresses, and information relating to your order.
This information is used in particular to:
- process your orders and payments;
- arrange deliveries;
- answer your questions and provide after-sales support;
- comply with our accounting, tax and legal obligations.
Information required for shipping or payment may be shared with the relevant service providers, solely for the purposes of providing their services.
We do not sell your personal data.
2. How long do we keep your data?
Personal data is retained for as long as necessary for the purposes for which it was collected, as well as for any periods required by applicable law, particularly accounting and tax regulations.
3. Your rights
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data, subject to the conditions laid down by law. These include the rights of access, rectification, erasure, restriction of processing, objection and data portability.
To exercise these rights or ask a question about how your data is used, you can contact Distillicious using the email address provided on our contact page.
You may also lodge a complaint with the Belgian Data Protection Authority.
4. Cookies on Distillicious
A cookie is a small file that may be stored on your device when you visit a website.
Distillicious uses cookies that are necessary for the online shop to function, including those that support navigation, shopping basket management and other essential features.
With your consent, other cookies may be used for statistics or for features related to marketing and social media.
These optional cookies must not be activated before you have given your consent.
5. Your choice
When you first visit our website, a cookie banner allows you to:
- accept optional cookies;
- reject them;
- customise your preferences.
You can change your preferences or withdraw your consent at any time using the cookie management link at the bottom of the website.
Rejecting optional cookies does not prevent you from browsing our shop or placing an order.
6. Any questions?
If you have any questions about your personal data or the use of cookies, please contact us through the Distillicious contact page.